SarangON Heating Cost Support Program Application Guide and Required Documents for Foreigners / MAP Refugee News

SarangON Heating Cost Support Program Application Guide and Required Documents for Foreigners Expired

Published November 21, 2025 · Last updated November 21, 2025 · 13 min read Edit

AI translation (not yet reviewed) Original: Korean

AI summary

Sarang ON is a free Korean government-linked program giving up to 500,000 won to help low-income households pay winter heating bills. Migrants with completed foreign resident registration can apply online at www.kdhc-loveon.com between 27 October and 23 November 2025.

AI-assisted translation from the Korean original. It may contain errors; please check the original for anything important.

This information may be out of date. Please verify the latest details.

Sarang ON Heating Cost Support is an energy welfare program that Korea District Heating Corporation (KDHC) and Good Neighbors have run together since 2006. It provides direct financial support for winter heating costs to households, licensed social welfare facilities, and social enterprises that are struggling with heating bills. People who have completed foreign resident registration are also welcome to apply, so if this sounds like it could apply to you, please do check it out.

Figures and deadlines can change depending on circumstances. Before you apply, please check the latest information at the official website: www.kdhc-loveon.com

2025 Program Schedule

Stage	Date
Application period	Monday, 27 October 2025, Sunday, 23 November 2025 (until midnight)
Announcement of selected recipients	Thursday, 11 December 2025
Heating cost payment	Tuesday, 23 December 2025

The schedule may change depending on circumstances; any changes will be announced on the official website.

Who Can Apply

You can apply if you fall into any one of the following categories:

Individual households: people who are experiencing financial difficulty affording heating costs in winter
Licensed social welfare facilities: facilities that have received official government authorization (unlicensed facilities are not eligible)
Social enterprises

However, anyone who received support from this program in the previous year (2024) is not eligible for selection this year.

Support Amounts

Applicant Type	Amount
Individual household	500,000 won
Social welfare facility	1,000,000 won
Social enterprise	1,000,000 won

How to Apply

Online applications only. In-person and postal applications are not accepted.

Visit the official website: www.kdhc-loveon.com
Create an account: register under your own name (only one account is allowed per mobile phone number)
Click [Program Application] → [Submit Application], then complete and submit the application form along with the required documents

Please make sure you remember the username, password, and email address you enter when creating your account. If you forget your password, a temporary password can be sent to the email address you registered with. If you do not yet have an email address, please create one before signing up.

Required Documents

Submit at the time of application (required)

At least one photo of your heating equipment: a photo that shows your current living situation and how your home is heated

Heating type	What to photograph
District heating	Thermostat / temperature controller
City gas / gas boiler	The boiler unit in your utility room, or your gas cylinder
Central heating	Thermostat / temperature controller

Consent to collection, use, and third-party sharing of personal information (check the box during the online application)

Submit at the time of application (optional, for low-income applicants)

Submitting one of the following documents can strengthen your application during review:

Certificate of welfare recipient status
Certificate of near-poverty household status
Certificate of single-parent family status under Korean law
Certificate of medical aid recipient status

Note

What are welfare recipients and near-poverty households?

Welfare recipients (Basic Livelihood Security recipients): People whose income and assets fall below a government-set threshold and who receive government support for living expenses, medical costs, and similar needs. This is Korea’s main social safety net program for people in financial hardship.
Near-poverty households: People whose income is slightly above the welfare recipient threshold but who are still facing financial hardship. They can access some welfare benefits, though not the full range.

If you are not sure whether you qualify, please contact your nearest community service center (called a dong haengjeong bokji senteo in Korean — a local government office that handles resident services and welfare matters in your neighborhood).

Submit after being selected (additional document)

Proof of residence
- Korean nationals: household resident registration certificate (listing the head of household and all household members)
- Foreign residents in Korea: Certificate of Alien Registration Facts or Certificate of Domestic Residence Facts

You do not need to submit this document at the application stage. Guidance will be sent separately only to those who are selected.

Troubleshooting

If a pop-up saying “abnormal access” appears

This message can appear when you click the submit button. Please try the following steps one at a time:

Type the website address (www.kdhc-loveon.com) directly into your browser’s address bar and reconnect
Try a different browser (such as Chrome or Edge)
Open the site in incognito mode (private browsing mode) and try submitting again
Take a screenshot of your photo, then save it as a JPG or PNG file (under 5 MB)
Keep file names simple, using only Korean characters, English letters, or numbers (for example: hong_gildong_proof.jpg)
Avoid using special characters or emoji in your application text
Try switching from Wi-Fi to your mobile carrier’s LTE or 5G data connection
Open a fresh page and submit within 2 to 3 minutes

If a pop-up says the photo file is too large

Take a screenshot of the photo on your smartphone, save it as a JPG or PNG, and check that it is under 5 MB before submitting.

Important Things to Know

If any information in your application is found to be false, your selection may be cancelled.
This program is separate from KDHC’s Energy Welfare Rate Support and Special Rate Support for Vulnerable Groups programs. Please check directly with the relevant program office to find out whether you can apply to more than one at the same time.

Contact

Phone: 1555-6029 (Monday to Friday, 10:00 AM to 5:00 PM)
Website: www.kdhc-loveon.com

Suggest a translation fix

Improve the English translation of this page. The facts and content follow the Korean original; here you only fix the wording.

Leave formatting marks (##, **) as they are; just fix the words.

**사랑ON(溫) 난방비 지원사업**은 한국지역난방공사(KDHC)와 굿네이버스가 2006년부터 함께 운영해 온 겨울철 에너지 복지사업입니다. 난방비 부담으로 추운 겨울을 버텨야 하는 이웃, 사회복지시설, 사회적기업에 실질적인 난방비를 지원합니다. 신청은 온라인으로만 가능하며, 공식 홈페이지는 [www.kdhc-loveon.com](http://www.kdhc-loveon.com)입니다.

---

## 신청 대상

다음 중 하나에 해당하면 신청할 수 있습니다.

- **개인 가정**: 겨울철 난방비 마련에 경제적 어려움을 겪고 있는 분
- **사회복지시설**: 정부·지자체 인가를 받은 시설 (비인가시설은 제외)
- **사회적기업**

> **주의**: 전년도에 이 사업으로 지원금을 받으신 분은 올해 신청 대상에서 제외됩니다.

<aside class="cnote"><div class="cnote-h">쉽게 설명</div>

한국에 사는 외국인도 신청할 수 있습니다. 내국인과 제출 서류가 조금 다를 뿐이에요. 외국인등록사실증명서 또는 국내거소사실 증명서를 준비하시면 됩니다. 이 서류들은 가까운 출입국·외국인청이나 주민센터에서 발급받을 수 있습니다.

</aside>

---

## 지원 금액

| 신청 구분 | 지원 금액 |
|---|---|
| 개인 가정 | 50만 원 |
| 사회복지시설 | 100만 원 |
| 사회적기업 | 100만 원 |

---

## 사업 일정 (2025년)

| 단계 | 일정 |
|---|---|
| 서류 접수 | 2025년 10월 27일(월) &#126; 11월 23일(일) 자정 |
| 선정자 발표 | 2025년 12월 11일(목) |
| 난방비 지급 | 2025년 12월 23일(화) |

일정은 상황에 따라 변경될 수 있으니, 최신 내용은 [공식 홈페이지](http://www.kdhc-loveon.com)에서 꼭 확인하세요.

---

## 신청 방법

1. [공식 홈페이지](http://www.kdhc-loveon.com) 접속
2. **개인 명의**로 회원가입 (휴대폰 번호 1개당 아이디 1개만 만들 수 있습니다)
3. 상단 메뉴 **[사업신청] → [신청서 접수]** 클릭
4. 신청서 작성 및 서류 제출

> **꼭 기억하세요**: 가입할 때 사용한 아이디, 비밀번호, 이메일 주소를 꼭 메모해 두세요. 비밀번호를 잊어버린 경우 가입 시 등록한 이메일로 임시 비밀번호를 받을 수 있습니다. 이메일 주소가 없다면, 먼저 이메일 계정을 만드신 후 가입하시기 바랍니다.

---

## 제출 서류

### 필수 서류

- **거주 증명서류** (선정된 분에 한해 나중에 제출 요청, 신청 시에는 없어도 됩니다)
  - 내국인: 주민등록표 등본 (세대주 및 세대원 포함)
  - 국내 거주 외국인: 외국인등록사실증명서 또는 국내거소사실 증명서

<aside class="cnote"><div class="cnote-h">쉽게 설명</div>

'외국인등록사실증명서'와 '국내거소사실 증명서'는 내국인의 주민등록등본에 해당하는 서류로, 내가 한국 어디에 살고 있는지를 공식적으로 증명해 줍니다. 가까운 주민센터(동사무소)나 출입국·외국인청, 또는 정부24(www.gov.kr)에서 발급받을 수 있습니다.

</aside>

- **난방 상황 사진** (1장 이상, 5MB 이하 JPG 또는 PNG)
  - 지역난방·중앙난방: 온도조절기 사진
  - 도시가스 보일러: 다용도실 보일러 기계 사진
  - 가스통 보일러: 가스통 사진
- **개인정보 수집·이용·제3자 제공 동의** (온라인 신청 시 체크)

### 선택 서류 (저소득 가구 해당 시)

소득 수준을 증명하는 서류를 한 가지 선택해 제출하면 심사에서 우대받을 수 있습니다.

- 수급자 증명서
- 차상위계층 확인서
- 법정한부모가족 증명서
- 의료급여 증명서

<aside class="cnote"><div class="cnote-h">쉽게 설명</div>

'수급자', '차상위계층'은 소득이 일정 기준 이하인 가구에 정부가 복지 혜택을 주는 제도입니다. 본인이 해당하는지 잘 모르겠다면, 주민센터에 방문해 문의해 보시면 됩니다.

</aside>

---

## 신청 시 자주 생기는 오류와 해결 방법

### "비정상적인 접근" 오류가 뜰 때

인터넷 환경이나 사용하는 기기에 따라 생길 수 있는 오류입니다. 아래 방법을 순서대로 시도해 보세요.

1. 주소창에 `www.kdhc-loveon.com`을 직접 입력해 재접속합니다.
2. 브라우저를 바꿔 접속합니다 (예: 크롬, 엣지).
3. 브라우저의 **시크릿 모드(개인정보 보호 모드)**로 접속 후 다시 제출합니다.
4. 첨부 사진은 스크린샷을 찍어 JPG 또는 PNG로 저장합니다 (5MB 이하).
5. 파일 이름은 간단하게 만듭니다 (예: `홍길동_증빙.jpg`).
6. 신청 내용에 특수문자나 이모티콘을 사용하지 않습니다.
7. Wi-Fi 대신 LTE/5G 모바일 데이터로 접속해 봅니다.
8. 페이지를 새로 열고 2&#126;3분 안에 제출합니다.

### 사진 용량 초과 오류가 뜰 때

촬영한 사진을 스마트폰 화면으로 스크린샷 찍은 뒤, JPG 또는 PNG로 저장하면 용량을 줄일 수 있습니다 (5MB 이하로 맞춰 주세요).

---

## 알아두면 좋은 점

- 이 사업은 한국지역난방공사의 **에너지복지요금 지원** 및 **취약계층 특별요금 지원 사업과는 별개**의 사업입니다. 두 사업을 중복 신청해도 괜찮습니다.
- 신청 내용에 사실과 다른 내용이 적혀 있으면 선정이 취소될 수 있으니 정확하게 작성해 주세요.

---

## 문의

- **전화**: 1555-6029 (월&#126;금 10:00 &#126; 17:00)
- **공식 홈페이지**: [www.kdhc-loveon.com](http://www.kdhc-loveon.com)

수치, 기한, 세부 조건은 사업 운영 상황에 따라 달라질 수 있습니다. 신청 전에 공식 홈페이지나 문의 전화를 통해 최신 정보를 꼭 확인하시기 바랍니다.

English translation

**Sarang ON Heating Cost Support** is an energy welfare program that Korea District Heating Corporation (KDHC) and Good Neighbors have run together since 2006. It provides direct financial support for winter heating costs to households, licensed social welfare facilities, and social enterprises that are struggling with heating bills. People who have completed foreign resident registration are also welcome to apply, so if this sounds like it could apply to you, please do check it out.

> Figures and deadlines can change depending on circumstances. Before you apply, please check the latest information at the official website: [www.kdhc-loveon.com](http://www.kdhc-loveon.com)

---

## 2025 Program Schedule

| Stage | Date |
|-------|------|
| Application period | Monday, 27 October 2025, Sunday, 23 November 2025 (until midnight) |
| Announcement of selected recipients | Thursday, 11 December 2025 |
| Heating cost payment | Tuesday, 23 December 2025 |

The schedule may change depending on circumstances; any changes will be announced on the official website.

---

## Who Can Apply

You can apply if you fall into any one of the following categories:

- **Individual households**: people who are experiencing financial difficulty affording heating costs in winter
- **Licensed social welfare facilities**: facilities that have received official government authorization (unlicensed facilities are not eligible)
- **Social enterprises**

However, **anyone who received support from this program in the previous year (2024) is not eligible for selection this year.**

People who have completed foreign resident registration in Korea are also eligible to apply. Instead of a resident registration certificate (a document Korean nationals use to prove their household address and family composition), you can submit a **Certificate of Alien Registration Facts** or a **Certificate of Domestic Residence Facts**. These documents are only requested after you have been selected, so you do not need to prepare them before applying.

</aside>

---

## Support Amounts

| Applicant Type | Amount |
|----------------|--------|
| Individual household | 500,000 won |
| Social welfare facility | 1,000,000 won |
| Social enterprise | 1,000,000 won |

---

## How to Apply

**Online applications only.** In-person and postal applications are not accepted.

1. Visit the official website: [www.kdhc-loveon.com](http://www.kdhc-loveon.com)
2. **Create an account**: register under your own name (only one account is allowed per mobile phone number)
3. Click **[Program Application] → [Submit Application]**, then complete and submit the application form along with the required documents

> Please make sure you remember the **username, password, and email address** you enter when creating your account. If you forget your password, a temporary password can be sent to the email address you registered with. If you do not yet have an email address, please create one before signing up.

---

## Required Documents

### Submit at the time of application (required)

- **At least one photo of your heating equipment**: a photo that shows your current living situation and how your home is heated

| Heating type | What to photograph |
  |--------------|-------------------|
  | District heating | Thermostat / temperature controller |
  | City gas / gas boiler | The boiler unit in your utility room, or your gas cylinder |
  | Central heating | Thermostat / temperature controller |

- **Consent to collection, use, and third-party sharing of personal information** (check the box during the online application)

### Submit at the time of application (optional, for low-income applicants)

Submitting **one** of the following documents can strengthen your application during review:

- Certificate of welfare recipient status
- Certificate of near-poverty household status
- Certificate of single-parent family status under Korean law
- Certificate of medical aid recipient status

**What are welfare recipients and near-poverty households?**

- **Welfare recipients (Basic Livelihood Security recipients)**: People whose income and assets fall below a government-set threshold and who receive government support for living expenses, medical costs, and similar needs. This is Korea's main social safety net program for people in financial hardship.
- **Near-poverty households**: People whose income is slightly above the welfare recipient threshold but who are still facing financial hardship. They can access some welfare benefits, though not the full range.

If you are not sure whether you qualify, please contact your nearest **community service center** (called a dong haengjeong bokji senteo in Korean -- a local government office that handles resident services and welfare matters in your neighborhood).

</aside>

### Submit after being selected (additional document)

- **Proof of residence**
  - Korean nationals: household resident registration certificate (listing the head of household and all household members)
  - Foreign residents in Korea: Certificate of Alien Registration Facts or Certificate of Domestic Residence Facts

You do not need to submit this document at the application stage. Guidance will be sent separately only to those who are selected.

---

## Troubleshooting

### If a pop-up saying "abnormal access" appears

This message can appear when you click the submit button. Please try the following steps one at a time:

1. Type the website address (`www.kdhc-loveon.com`) directly into your browser's address bar and reconnect
2. Try a different browser (such as Chrome or Edge)
3. Open the site in incognito mode (private browsing mode) and try submitting again
4. Take a screenshot of your photo, then save it as a JPG or PNG file (under 5 MB)
5. Keep file names simple, using only Korean characters, English letters, or numbers (for example: `hong_gildong_proof.jpg`)
6. Avoid using special characters or emoji in your application text
7. Try switching from Wi-Fi to your mobile carrier's LTE or 5G data connection
8. Open a fresh page and submit within 2 to 3 minutes

### If a pop-up says the photo file is too large

Take a screenshot of the photo on your smartphone, save it as a JPG or PNG, and check that it is **under 5 MB** before submitting.

---

## Important Things to Know

- If any information in your application is found to be false, your selection may be cancelled.
- This program is separate from KDHC's **Energy Welfare Rate Support** and **Special Rate Support for Vulnerable Groups** programs. Please check directly with the relevant program office to find out whether you can apply to more than one at the same time.

---

## Contact

- **Phone**: 1555-6029 (Monday to Friday, 10:00 AM to 5:00 PM)
- **Website**: [www.kdhc-loveon.com](http://www.kdhc-loveon.com)

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SarangON Heating Cost Support Program Application Guide and Required Documents for Foreigners Expired

2025 Program Schedule

Who Can Apply

Support Amounts

How to Apply

Required Documents

Submit at the time of application (required)

Submit at the time of application (optional, for low-income applicants)

Submit after being selected (additional document)

Troubleshooting

If a pop-up saying “abnormal access” appears

If a pop-up says the photo file is too large

Important Things to Know

Contact

Suggest a translation fix

Related